Privacy Policy Statement for Nivoraneq

Your privacy is important. This policy outlines how we collect, use, share, and safeguard your information.

This privacy policy is effective as of December 15, 2025 and remains in effect until further notice.

Collection of Your Information

We collect personal and non-personal data to provide our services efficiently and securely. This may include information you provide during account registration or when contacting support, as well as data gathered automatically through cookies and analytics tools.

  • Contact information, such as your name and email
  • Billing and payment details for purchases
  • Usage data, including device type and browser
  • Communication preferences and consent
  • Any feedback or support queries submitted

All data collected is used solely for the stated purposes, processed with care, and stored in compliance with applicable Australian privacy laws.

Use of Your Personal Data

Collected data is used to deliver, maintain, and improve our digital services, process transactions, and personalise your experience.

We may use information to communicate important updates, provide customer support, and comply with legal obligations, always respecting your preferences.

Your Privacy Rights Detailed

You have the right to request access to your personal information, correct inaccuracies, request data erasure, and object to certain processing activities, subject to applicable law.

Right of Access

Request details of data we hold about you

Right to Correction

Request correction of your personal information

Right to Erasure

Request deletion of your personal data

Right to Portability

Request transfer of your data to another provider

Disclosure and Data Sharing

We only share personal data with trusted third-party service providers as necessary for our operations and in line with this policy.

When data is transferred overseas, we take reasonable steps to safeguard your information and ensure comparable legal protections.

Security of Your Data Information

We use technical and organisational safeguards, such as encryption and access controls, to protect your personal data from loss, misuse, and unauthorised access.

While we strive to keep information secure, no method is completely infallible. We therefore encourage strong passwords and safe online practices.

Contact About Your Privacy

For privacy questions or requests, use our contact details below.
Address: 570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 8 6391 3461
Email: content@nivoraneq.sbs